Terms of Service

Clear, fair terms for our online radio platform. Please read these terms carefully before using Shella Radio.

Fair & TransparentLast Updated: November 2025Online Radio Platform
Quick Overview

What You Can Expect

  • Reliable audio streams and podcasts
  • Transparent pricing with no hidden fees
  • Easy cancellation for subscriptions
  • Respectful, inclusive community standards

What We Expect

  • Treat everyone with respect
  • Follow the law and respect copyrights
  • Pay on time for paid features
  • Tell us if something’s not right
Acceptance of Terms

Agreement to Terms

By accessing or using the Shella Radio website, apps, streams, podcasts, or related services, you agree to these Terms of Service:

  • These terms constitute a legally binding agreement between you and Shella Radio
  • If you do not agree, you may not use our services
  • We may update these terms from time to time; continued use means you accept the changes
  • You must be at least 13 years old (or the minimum age required by your region) to use the services; some features may require being 18+ or parental/guardian consent
Description of Services

What We Offer

Shella Radio provides online audio services and related features:

  • Live radio streams, scheduled shows, and recorded podcasts
  • Personalized recommendations, playlists, and follows/favorites
  • Optional account features such as subscriptions, notifications, and cross‑device syncing
  • Community features like comments or chat (where available)
  • Third‑party integrations (e.g., sign‑in providers, analytics, payments)

Service Limitations

Please note these important limitations:

  • Service availability and catalog may vary by region or device
  • Content may change or be removed due to licensing or policy reasons
  • A stable internet connection is required; data charges may apply
  • We may update or discontinue features at any time
Accounts and Eligibility

Account Responsibilities

If you create an account:

  • Provide accurate information and keep your credentials secure
  • You are responsible for all activity under your account
  • Do not share your account or circumvent access controls
  • Notify us immediately of any unauthorized use or security issue
Subscriptions and Payments

Plans and Billing

When you purchase a subscription or paid feature:

  • We may offer free and paid plans; pricing and features are shown at checkout
  • Billing recurs each period until you cancel; taxes may apply
  • Trials/promotions may convert to paid unless you cancel before renewal
  • We process payments via third‑party providers; their terms may apply

Cancellation and Refunds

Managing your subscription:

  • You can cancel anytime in your account; access continues until the end of the billing period
  • Fees already paid are generally non‑refundable unless required by law
  • We may issue refunds at our discretion in exceptional cases
  • If we suspend or terminate for breach, refunds may not be provided
Service Availability and Liability

Limitation of Liability

Please understand that:

  • Service may be unavailable or limited due to maintenance, outages, or third‑party failures
  • The services are provided “as is” and “as available” without warranties except as required by law
  • To the extent permitted by law, our liability is limited to the amount you paid to us in the 12 months prior to the event giving rise to the claim, or $50 if you used the free service
  • Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the maximum extent permitted
User Conduct and Community Guidelines

Expected Behavior

We expect all users to:

  • Treat others with respect; no harassment or abuse
  • Follow applicable laws and respect intellectual property rights
  • Use the service for lawful purposes; no spamming or automated scraping
  • Follow any community or chat rules where available

Prohibited Conduct

The following behaviors are not permitted:

  • Harassment, hate speech, or discriminatory content
  • Uploading or sharing illegal, infringing, or harmful content
  • Recording, rebroadcasting, or redistributing content without permission
  • Attempting to bypass security or access controls
  • Using bots or scripts that degrade service quality
Intellectual Property

Our Content

All content and materials on the service are protected:

  • Audio streams, recordings, text, images, software, and trademarks are owned by Shella Radio or licensors
  • You may not record, reproduce, or distribute content without authorization
  • Our names, logos, and branding may not be used without permission
  • We respect takedown requests and applicable copyright laws

Your Content

If you submit or post content:

  • You retain ownership of your content
  • You grant us a worldwide, non‑exclusive, royalty‑free license to host, stream, transmit, display, and distribute it in connection with the service
  • You represent that you have the rights necessary to grant this license
  • We may remove content that violates these terms or the law
Privacy and Data Protection

Data Handling

We are committed to protecting your privacy:

  • We collect and use personal information as described in our Privacy Policy
  • We comply with applicable data protection regulations
  • We do not sell your personal information
  • See our Privacy Policy for details on your rights and choices
Dispute Resolution

Resolution Process

In case of disputes:

  • We encourage direct communication to resolve issues informally
  • Formal complaints should be submitted in writing to info@shella.radio
  • We will investigate and respond within a reasonable time
  • If unresolved, disputes will be governed by the laws of your local jurisdiction unless otherwise required, and appropriate venues will apply
  • Some users may have consumer rights that cannot be waived
Questions About These Terms?
We're here to help clarify any questions about our terms of service.

General Inquiries

info@shella.radio

For questions about bookings and services